When looking to promote internally for a role, how do you know whether you should be doing it based on seniority or superiority? Taking time out to interview team members and getting input is time-consuming, so many companies often go for seniority over superiority, but what does that mean for the actual talent in your business? Likelihood is that they leave as they become frustrated with the way in which promotions are earned.

Promoting based on seniority and in often many cases, length of service isn’t a very good solution to a problem. Also many businesses promote in this was to avoid difficult conversations with staff as to why certain people didn’t get the role, but a 10 minute awkward conversation or a years’ worth of inferior work? What would you rather?

You would hope that seniority and superiority in many cases would tie together giving you the best of both worlds, but this isn’t always the case. We here, promote based on talent rather than position or length of service and it’s something that has worked well in terms of team development and growth.

Here are some of the problems with promoting purely based on position within the company and some of the negative effects that can have on your business:

Our founder Paul Lees often says that he started this business but it is the talented team he built around him that has gotten it to where it is today. Your staff are your number one asset, look after them, make sure you know them and their skills. Push your team, challenge them and see who steps up to the mark, and when promotions are due, promote the people that deserve it, not the ones who have been in your company the longest. It’s the only way your company will grow and continue to be successful.

There will always be times when businesses go through tough times, whether that is as a result of the economy or through poor decisions internally. But whether the decision is made for you or because of you, learning how to deal with adversity and how to adapt and come out the other side is of key importance to the success of your business.

Here we highlight our thoughts on what we believe to the key factors in overcoming adversity and having business success.

1.    Maintain a positive attitude.

No matter what has happened or is going to happen, it isn’t likely to be the end of the world. There is always light at the end of the tunnel. Choosing to not let negative thoughts rule your life will have a huge impact on your ability to move forward and view your future with optimism and hope.

2.    Maintaining composure.

It is important that even if you feel like panicking, that you don’t. Take a deep breath and remain calm. The night is always followed by a new day and with that new opportunity. Panicking and believing the world is over is going to help no one.

3.    Remember the bigger picture.

It is always important to remember the bigger picture of what you are trying to achieve as a business, or what you are trying to achieve doing a specific task. Not getting bogged down in the detail and taking a step back can be sometimes all it needs to re-focus and remember why you are doing what you are doing.

4.    Don’t be ashamed to ask for help.

A battle is never won alone. Remember there is no shame in asking for help or advice. Use the experience and skills of others who have gone through similar experiences. Also use the knowledge of experts in areas you may not understand. Reaching out to those who are skilled and highly supportive can be sometimes all that is needed when it comes to a win or lose situation.

5. Try again and then again.

If you fall of the horse, you are supposed to jump straight back on. A simple message, yet so important. Don’t quit if times get tough, continue to do all you can, learn from your mistakes and bend and adapt at that pivot point and try something new to come back stronger than ever.

6. Always remain humble.

Being humble is not only a great quality, it will make people warm to you and will make you a better business person. Unwarranted pride is a common reason for business challenges lasting far longer than necessary. Don’t be stubborn; remember that what is right for the business is what should always be at the forefront of your mind.

The most successful businesses and people in the world tend to be those that have had success and then lost it again and come back fighting. What lessons have you learnt in business that has made you fight stronger for what you are doing? Any top tips for overcoming adversity, let us know below.

As our working lives get busier and we are constantly on the move there is a greater need than ever for your mobile device to be able to support your working needs. We have taken a look at how an app can help business efficiency and picked our top 5 to keep you connected, on track and most importantly making money.

1. Dropbox – Free

Available on iPhone, iPad, Android, Blackberry and desktop. This free app allows you to share documents, videos, photos and presentations easily wherever you are. Once you have accessed your files you can save them to your Dropbox from your computer, iPhone, iPad and the Dropbox website. As with the desktop version this service is free for the first 2GB of space. The great thing we think about this app is that everything is saved on Dropbox, so if you lose your phone or laptop, everything is saved on its website, so there is no need to worry about lost documents.

2. Basecamp – Free

This is a widely known project management tool – but did you know there was an app for this! Well there is and it’s a good one (as well as being free!). Available on iPhone, iPad and iPod Touch. If you are part of a Basecamp project (or multiple projects) Basecamp app is now listed right below your other Basecamp accounts, so you can keep connected all the time. This app allows you to check into projects from anywhere, and shows you the latest updates on each project. You can add your thoughts and post comments, as well as complete to dos and upload files.

3. LinkedIn – Free

When you are on the go it is often hard to stay in touch with that ever important network. In business contacts are everything so we recommend that you have the LinkedIn app on your phone. Again this is free and is really user friendly. The interface is designed with you in mind and how you use LinkedIn (smart!) so it allows you to access the information you need quickly and easily. The app allows you to do everything that the website does – stay connected with your network, read your feed, receive messages and updates as well as update your own profile if needed. Available on iPhone, iPad, iPod Touch, Android and Blackberry.


With many people now doing business on the move, keeping costs down couldn’t be more important. We all know that conference calling is the ideal way to stay in touch with customers, colleagues and clients but what if you’re dialling in from a mobile phone?

Well, luckily for you we have now introduced 0330 numbers across all our plans. Use this number to dial in via mobile and we won’t charge you a penny, plus any minutes used will likely be included in your bundled phone minutes.

Download our Powwownow mobile app:

You can now download our mobile app from the App Store and Google Play to make your conference calls that much easier.  By being able to invite your participants via text or email, you no longer need to remember your dial in numbers or PIN – it’s all there for you, which means all you need to do is choose your participants and click send.  The best part? You can enter your conference call in just one click!