Video calls for the non-tech savvy
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Video calls for the non-tech savvy

8th January 2021
By Tom Ladle

You’ve done it, you’ve decided to use video calls. You enter your first meeting with video and you’re slightly bemused. How do I turn on my webcam? What is VoIP? What do all the features do? Do I really look like that? Well, we’re here to tell you that you don’t have to be a tech wizard to have productive meeting using video. Whether it be yourself who struggles or a certain family member, here’s a brief guide to video calls for the non-tech savvy.

Joining a video call

Right, let’s do this chronologically. The first step is joining the meeting. You’ll be happy to know that this is incredibly straightforward. All you need is a meeting invite, the person holding the meeting will share beforehand. This will include a Guest PIN, which adds an extra layer of security, so you don’t have randomers joining your meeting. Enter this PIN and you’re in. Easy enough right? On top of that, when using our video call product, you won’t need to download any software. You can access it straight from your browser!

Next, you’ll be asked how you’d like to join. You can either dial in using your phone or connect using your webcam and VoIP. Woah there, what is VoIP? VoIP stands for Voice over Internet Protocol. In Lehman’s terms, it means connect your audio through your computer. The most important thing to remember here is that you’ve allowed access to your webcam and computer microphone. If you’ve accidently blocked access, then you will need to enable it in your browser settings. See an explanation here.

Using video call features

You’ve made it into the meeting room. Now it’s time to explain a bit about what the standout features do, how to use them and why you’d use them.


A feature you’re likely to become closely acquainted with is the mute/unmute feature. With our product to mute/unmute yourself all you need to do is hover over your video feed and click the mic icon. Nifty when you’re somewhere with a lot of background noise or when you just don’t have anything to say. Just remember to unmute yourself when you want to speak (easier said than done).

Screen share

A real crowd pleaser, this is one of the most useful features you can use on a video call. The clue is in the name, but it allows you to share your screen, more specifically your entire screen, an application window, or a browser tab. To initiate a screen share all you need to do is click ‘Share screen’, decide what you want to share and you’re ready to rock. If it’s your first time using the feature you will have to download a small plug in, which doesn’t take long.

Why would you use screen share? This feature comes in handy when you want to visualise your point. If you’re struggling to sum up something using mere words, count on screen share to come in and save the day.

Present document

Like screen share this feature allows you to upload and present a document. To use this feature, click ‘Document’, choose the document you’d like to upload and present it to the audience. This makes it much easier to receive instant feedback on a piece of work, rather than having to wait a week for an email response.

Online chat

Want to make a point but the presenter is on fire and you don’t want to interrupt them? Introducing online chat. It works just like any other chat or text feature you’ve used; simply enter the message you want to share, and press send. This can also be used to share links to websites of interest and to communicate if your internet connection is playing up. Letting the group know why your beautiful face isn’t on camera, why you’ve chosen to dial in etc.

And the rest…

Other features included in our video call product are agenda, sentiment, bookmark and whiteboard but we’ll let you discover those yourself with our 14 day free trial. Hopefully, this post has reassured you that you don’t have to be tech savvy, leave that up to us!